PCA POLICY
Refunds
PCA Competition Registration Terms & Conditions
By purchasing a PCA membership, registering for a competition, or purchasing any associated services or tickets, you confirm that you have read, understood and agreed to the following terms and conditions.
Completion of payment and registration constitutes full acceptance of these policies.
⸻
1. PCA Membership
A valid PCA Membership is required for all competing athletes.
All PCA Membership purchases are final and non-refundable under all circumstances.
Memberships are non-transferable and may only be used by the individual athlete who purchased them.
⸻
2. Competition Entry Fees
All competition entry fees are strictly non-refundable.
By registering for a PCA event, athletes acknowledge that:
* Event preparation costs are incurred immediately upon registration
* Athlete numbers are limited for operational and scheduling reasons
* A reserved competitor place prevents other athletes from registering
For these reasons, entry fees cannot be refunded if an athlete withdraws from the event for any reason, including but not limited to:
* Injury
* Illness
* Personal circumstances
* Travel disruption
* Failure to meet preparation requirements
Entry fees are also non-refundable where an athlete is unable to compete or is disqualified due to failure to comply with the rules, eligibility criteria or specific terms of an event, including but not limited to:
* PCA Natural Tested Events
* First Timers Events
* Any other show-specific eligibility requirements or competition regulations
⸻
3. Transfer Requests
If an athlete is unable to compete at the event originally registered for, they may request to transfer their entry to a later PCA show, subject to approval.
Transfer requests must be submitted via:
www.pcaofficial.com/transferfee
Transfers are not guaranteed and are subject to administrative approval and event capacity.
⸻
4. Class Selection
Athletes are responsible for selecting the correct class when registering.
If an incorrect class has been selected, athletes must submit a Class Change Request Form via:
www.pcaofficial.com/classchange
⸻
5. Registration Corrections
Any errors in registration details must be reported by contacting:
Corrections will be made where reasonably possible but are not guaranteed once event schedules and running orders have been finalised.
⸻
6. Backstage Services
Makeup Artist (MUA) & Hair
Deposits paid for Makeup Artist services are non-refundable.
⸻
Competition Tanning
* Tanning deposits are non-refundable
* Full tanning payments may be refunded up to 14 days prior to the event
Refund requests must be submitted via:
www.pcaofficial.com/refundrequest
Refunds CAN NOT be processed within 14 days of the event.
⸻
7. Photography Packages
Photography package purchases are refundable up to 14 days prior to the event.
Refund requests must be submitted via:
www.pcaofficial.com/refundrequest
Refunds CAN NOT be processed within 14 days of the event.
⸻
8. Spectator Tickets
All spectator ticket purchases are non-refundable.
This policy has been in effect since 1 April 2022.
⸻
9. Cancellation Liability
In the event that an athlete withdraws from a competition after registering, the PCA shall not be liable for any costs incurred by the athlete, including but not limited to:
* Travel expenses
* Accommodation costs
* Coaching or preparation fees
* Tanning, makeup, or other third-party services
* Time taken off work
Athletes participate in PCA competitions entirely at their own risk and expense.
⸻
10. Chargebacks & Payment Disputes
By completing payment and registration, you acknowledge and agree to the refund policies outlined above.
Any attempt to initiate a payment chargeback or dispute for a transaction that falls within these agreed policies may be treated as a breach of these terms.
The PCA reserves the right to:
* Provide these terms as evidence to the payment provider
* Contest the chargeback with supporting documentation
* Restrict or deny future registrations from the individual involved
⸻
11. Policy Enforcement
The PCA reserves the right to administer, interpret and enforce these policies as necessary to ensure fair operation of events.
All determinations made by PCA administration regarding these policies shall be final and binding.